We implement a variety of security measures to maintain the safety of your personal information when you place an order, we offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.
FAQ
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Is booking online secure?
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What sort of payment methods are accepted?
We accept payment by credit card (American Express, Visa, Mastercard or Discover). We also accept checks if not booking less than 15 days prior to check-in, or you can pay via Bank or Wire Transfer.
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Do you collect a Security Deposit?
We do not collect a security deposit. Instead, we collect a $99 Damage Protection Insurance fee per unit, which covers up to $5,000 in accidental, non-intentional damage to the unit. If you choose not to do the Damage Protection Insurance – we require a $5,000 refundable security deposit – which will be refunded within 90 days of check-out.
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What other fees are included in the total?
Along with the Damage Waiver (insurance) fee, we also collect a cleaning fee and a lodging tax, required by the state of CA. How much money do we put down as a deposit to book with Wander Rentals? If booking 15 days or less from time of arrival, the entire balance is due to book the property, otherwise we require 1/2 of the Rental Rate and if you chose to do the Refundable Security Deposit in lieu of the Damage Insurance the $5,000 Refundable Security Deposit will be due upfront with your 1st payment. The balance of your total will then be due 14 days prior to your check-in.
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Can I bring my pet with me?
We offer several homes, some of which allow pets and some do not. You can either look at our properties online by clicking on the “vacation rentals” tab above and see if the home you are looking at allows pets. Or you can call our office at (858) 531-1760 and we can help find a home that is just right for you and your pet. Are “Event’s or Parties allowed in any of your properties? Events and Parties are strictly prohibited in all our properties. If you are celebrating a special occasion and would like to inquire about an event, it must be scheduled in advance and have permission in writing from Wander Rentals. Event rental will have an additional fee.
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What are the benefits of a vacation home rental?
Wander Rentals takes pride in ensuring you always feel like you’re coming “home” to your “vacation home,” rather than returning to a small hotel room. Our homes have full kitchens which are fully stocked. Each property is brand new and professionally designed and centered around comfort and convenience.
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What is stocked in the kitchens?
We provide all dinnerware and flatware, a variety of utensils for cooking/baking/serving/etc., all major and minor appliances including blender, toaster, and coffee maker, as well as non-perishable spices.
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What else do you supply in your rental homes?
We provide trash can liners, dish detergent, hand and body soap, dishwasher soap, kitchen sponge, paper products to start off your stay, hairdryer, iron and ironing board, broom, and basic cleaning items as well as bed linens, bath towels and beach towels.
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What appliances are in the home?
Appliances vary by unit, but most include Washer/Dryer, Dishwasher, Oven/Stove, Microwave, Blender, Toaster, Coffee Maker, Television, Wireless Internet, Alarm Clocks, Charcoal or Gas BBQ, Iron and Ironing Board. Please note that NOT all units are stocked with these appliances. Please inquire for amenities specific to a unit.
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Do you supply all the linens?
Wander provides all bed and bath linens.
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What do you suggest bringing?
Things you might not think to bring, but should! -Slippers -Saran wrap and foil for leftovers (some homes have these already – but only if left by others) -Umbrella -Your Favorite books
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What are the check-in and check-out times for your properties?
Our check-in time is 4:00 pm and check-out is 10:00 a.m. We do offer early check-ins and late check-outs when available and try our best to accommodate everyone.
